Where can I buy TradeShow³²?

How much does it cost to get started using TradeShow³²?

Why is your software so reasonably priced?

Is financing available?

What warranties come with the system?

How does it work?

How do I install the software?

Who is your typical customer?

May I talk to a current user?

Can I use it at any tradeshow where I am exhibiting?

What are the system requirements?

Do you provide all the equipment, or can we purchase our own hardware?

Can I use my own laptop and/or handheld PDA?

What is the range of the handheld with the laptop?

How many Handhelds can use the system at one time?

Does the system track inventory?

Does the system track customer?

Can I enter new customers in my booth?

How does TradeShow³² save me time and money?

Do I need a separate inventory control system at my corporate office?

Does TradeShow³² interface with most accounting / inventory software?

How does TradeShow³² interface with my back-end system?

Can I add product to TradeShow³² at the show?

Does TradeShow³² support multiple price levels?

Does TradeShow³² support quantity price breaks?

Does TradeShow³² support pre-defined customer discount?

Will TradeShow³² allow me to sell single units as well as case quantities?

Will TradeShow³² give me the total weight / volume of the order?

Can I have images print on the Purchase Orders at the show?

My products come in different colors and sizes. Does TradeShow³² handle color/size?

Can I write orders for a customer with multiple stores?

Can I do multiple ship dates on an order?

What kind of training does my company receive?

Can we get additional training in case we forgot how to use it?

How long does it take to be up & running using TradeShow³²?

How long it takes to setup all the customer and product information in TradeShow³² to go to a show?

Once a contract is signed, when can I expect delivery and training?

Do you offer Technical Support? How much does it cost?

Are software upgrades/updates available?

Where can I buy TradeShow³² ?
TradeShow32 is available only through Logiciel. Please contact Logiciel by calling 888-476-7463, 510-261-1100 or email sales@logiciel.com

How much does it cost to get started using TradeShow³² ?
A typical TradeShow³² system with 1 handheld unit starts around $3800. This price includes training and one-year technical support with free software upgrades. Additional handhelds are about $1250 each.

Why is your software so reasonably priced?
Logiciel has been providing affordable state-of-the-art business solution for over a decade. We designed our entire operation (development, deployment and maintenance) around efficiency in order to keep the cost down. By selling direct we eliminate the costs of distributors and other middlemen.

Is financing available?
Yes. Please call 888-476-7463; 510-261-1100 or email sales@logiciel.com for more information.

What warranties come with the system?
Our software comes with a 30-day money back guarantee (restrictions apply). We also provide continued support and technical service with the purchase of our Annual Software Maintenance Contract. All hardware is covered by manufacturer's warranties.

How does it work?
By using a portable handheld device (PDA) running Windows PocketPC® with attachable barcode scanner, you'll be scanning product barcodes instead of handwriting sales orders in your tradeshow booth. Upon completion, the order will be transmitted wirelessly to a laptop for a clean, easy to read copy for your customer to take back to the office. During the tradeshow, up to the minute sales and product performance information is available at you figure tips. Back in the office, using our interface module, orders can be imported electronically to your back-end system so you don’t have to spend the time re-entering the show’s stacks of orders.

How do I install the software?
TradeShow³² is available on a self-running CD. Installation wizard of instructions and screen messages are available to guide you through the process.

Who is your typical customer?
Manufacturers, Wholesalers, and Importers who exhibit and write orders at Trade Show events.

May I talk to a current user?
Yes, simply call us to obtain a list of current users in your industry and/or area.

Can I use it at any tradeshow where I am exhibiting?
Yes, this system is designed for the sole purpose of expediting the sales order process at Tradeshows.

What are the system requirements?
Laptop or desktop PC (running Windows XP-professional or Windows 2000; Intel P3 or higher processor; with 256MB or more RAM and at least 200MB free hard disk space), Printer, 802.11b/g Access Point, Handheld unit (PDA running Windows Pocket-PC with built-in or attachable scanner such as the HP iPAQ 5555 with Symbol Scanner expansion pack), and attachable scanner (cradles the PDA for ergonomic feel).

Do you provide all the equipment, or can we purchase our own hardware?
Either way. We understand the need to save money and while we do have competitive prices, sometimes we are not able to compete with special rebates/offers by major retailers or PC makers.

Can I use my own laptop and/or handheld PDA?
Yes, as long as it is compatible and meets the system requirements

What is the range of the handheld with the laptop?
The standard range of the 802.11b wireless standard is approximately 300 ft (100 meters).

How many Handhelds can use the system at one time?
With a high performance Access Point, more than 20 handhelds (PDA) can communicate efficiently with the laptop to process orders at any one time.

Does the system track inventory?
Yes, at the show TradeShow32 updates that on-hand quantities as orders are submitted Inventory are based on the most recent import form your back-end system.

Does the system track customer?
Yes. The Customer information available on the handheld (PDA) is imported from your back-end system. Updates or information on new customers entered at the show can be exported back to your back-end system.

Can I enter new customers in my booth?
Yes, you can enter new customer information and open new accounts on the handheld (PDA) or from the laptop. An optional feature is to use our "Business Card Scanning interface" to scan the customer's business card and have an immediate account set-up for order taking on the handheld (PDA).

How does TradeShow³² save me time and money?
At the show, order taking will be faster and error free. Sales representative will have more time to promote products, provide better customer service and generate more sales. Up-to-the-minute product performance helps make informed buying / production decisions. Back in the office, you no longer have to spend time and money re-entering the orders into your back-end systems. Trade show orders will be electronically imported back to your back-end system and fulfillment can begin immediately.

Do I need a separate inventory control system at my corporate office?
Yes, TradeShow³² is a ‘middleware’ software, not an inventory control system. As the name implies, it is a tool designed to streamline you Trade Show operation.

Does TradeShow³² interface with most accounting / inventory software?
Yes. Accounting or inventory software that can export customer and product information, and allow import of customer and sales order information in ASCII file format.

How does TradeShow³² interface with my back-end system?
The interface between TradeShow³² and your back-end system is through an import / export module built into our software. We also build custom interfaces to work access your back-end database directly.

Can I add product to TradeShow³² at the show?
Yes. A full feature product entry module is available on the laptop.

Does TradeShow³² support multiple price levels?
Yes, TradeShow³² supports up to 5 price levels.

Does TradeShow³² support quantity price breaks?
Yes, TradeShow³² supports up to 5 tier quantity breaks.

Does TradeShow³² support pre-defined customer discount?
Yes.

Will TradeShow³² allow me to sell single units as well as case quantities?
TradeShow³² allows writing order at the item level in single or in bulk (case) quantity.

Will TradeShow³² give me the total weight / volume of the order?
Yes, the total weight or the total volume will be shown on the handheld and on the sales order.

Can I have images print on the Purchase Orders at the show?
Yes. An optional image-printing feature is available.

My products come in different colors and sizes. Does TradeShow³² handle color/size?
Yes.

Can I write orders for a customer with multiple stores?
Yes. You can write order for customer with multiple locations in one single pass.

Can I do multiple ship dates on an order?
Yes. You can specify different ship dates at the item level as you enter the order.

What kind of training does my company receive?
Most of our customers opt for the phone-base training, which has proven to be very cost effective. On-site training at your offices or at the tradeshow is also available.

Can we get additional training in case we forgot how to use it?
Yes, you may purchase additional training if needed.

How long does it take to be up & running using TradeShow³² ?
We have had customers ready within a week of purchasing our system. Average time is about 1 month.

How long it takes to setup all the customer and product information in TradeShow³² to go to a show?
Once the import template is defined, setting up customer and product information in TradeShow³² involves only telling the system where these files that you have exported from your back-end system are. The rest is all computer time.

Once a contract is signed, when can I expect delivery and training?
We can have the equipment delivered with a training scheduled within 1 week.

Do you offer Technical Support? How much does it cost?
Yes. The annual software technical support & maintenance contract will cover office hours (9 am to 7 pm PST) phone technical support. After hour support is also available (extra fees apply). We also offer Trade show "on-site" support.

Are software upgrades/updates available?
Yes. All TradeShow³² suite of software applications come with free updates to those customers who have a current annual software technical support & maintenance contract.